Abdiwali Mire Dhore
Mogadish
Summary
Dynamic and results-oriented professional with extensive experience in ICT Management at Macro Business Center and a proven track record in organizational development and human resources management. Excelled in enhancing IT infrastructure and operational efficiency, demonstrating leadership in project management and work coordination. Skilled in database management and adept at fostering team collaboration. Achieved significant improvements in IT systems, contributing to business growth and operational excellence. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
4
4
Certification
Work History
ICT Management Officer
Macro Business Center
01.2020 - Current
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Configured and implemented IT initiatives to produce measurable business value.
- Built IT infrastructure to support key business strategies and evolving processes.
- Determined best methods for IT to support key business objectives.
- Guided testing process and validation for major software releases.
- Created long-range IT plan to support projected growth and requirements for added capacity.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
- Polled department heads to assess current and projected IT needs.
Human Resources and Administrator Assistant
Banaadir Computer and Electronics Co.
10.2016 - 12.2019
- Performed routine analysis and calculations to process data for internal reports.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Arranged conference rooms and facilities to prepare for meetings.
- Administrative processes to improve organizational accuracy and efficiency.
- Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Composed, edited and prepared correspondence and other department documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Finance and Administration Officer
Banaadir Computer and Electronics Co.
05.2013 - 04.2016
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Assisted with recruiting, interviewing, and hiring new department employees.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Trained new employees on accounting principles and company procedures.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Maintained integrity of general ledger and chart of accounts.
- Collected and reported monthly expense variances and explanations.
- Developed financial models to assess and analyze financial performance of clients.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
Admin and Finance Assistant
SAFID
04.2010 - 02.2013
- Input financial data and produced reports using ERP.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Processed daily financial transactions in support of finance team objectives.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Inspected account books and recorded transactions.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Matched purchase orders with invoices and recorded necessary information.
- Managed office inventory and ordered new supplies when items were running low.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
IT Assistant
SAFID
09.2008 - 04.2010
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Collaborated with other interns on IT project to meet program requirements and demonstrate skills development.
- Installed and configured software and hardware.
- Assisted with development of IT to fulfill program completion requirements.
- Set up and maintained Hard-ware servers
- Generated project status reports for upper management review, demonstrating proficiency skills.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Generated reports to track performance and analyze trends.
- Installed and configured operating systems and applications.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Master of Science - Business Administration And Management
Lincoln University Collage
Kuala Lumpur, MalaysiaBachelor of Science - Business Administration And Management
Indian Ocean University
Mogadishu, Somalia09.2014
IT Diploma - Information Technology
SIDAM Institute
Hargeisa, Somalia11.2009
High School Diploma -
AL-IMAN Primary And Secondary School
Mogadishu, Somalia05.2007
Skills
Handling annual budget and ensuring cost-effectiveness
Looking for opportunities to train and build teamwork skills
Organizing and establishing deadlines for major IT projects such as system updates, migrations, upgrades, and outages
Designing, developing, implementing, and coordinating systems, policies, and procedures
Running routine system operations reports and sharing them with top employees
Identifying problematic areas and implementing strategic solutions in time
Acting in alignment with user needs and system functionality to contribute to organizational policy
Manage IT, staff, by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance
- Organizational Development
- Human Resources Management
- Investigation leadership
- Work Coordination
Certification
High School.
Diploma information Technology.
Bachelor of Business Administration.
Masters of Business Administration.
Languages
Somali
Native language
English
Advanced
C1
Arabic
Advanced
C1
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leaveSoftware
Quickbooks
Peachtree
ERP
Online Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Reading
Traveling
Swimming
Exercise
Walking
Sports
Working
Timeline
ICT Management Officer
Macro Business Center
01.2020 - Current
Human Resources and Administrator Assistant
Banaadir Computer and Electronics Co.
10.2016 - 12.2019
Finance and Administration Officer
Banaadir Computer and Electronics Co.
05.2013 - 04.2016
Admin and Finance Assistant
SAFID
04.2010 - 02.2013
IT Assistant
SAFID
09.2008 - 04.2010
Diploma information Technology.
Master of Science - Business Administration And Management
Lincoln University Collage
Bachelor of Science - Business Administration And Management
Indian Ocean University
IT Diploma - Information Technology
SIDAM Institute
High School Diploma -
AL-IMAN Primary And Secondary School
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