Amal Abdirahman Abokor
Hargeisa,Woqooyi Galbeed
Summary
A detail-oriented professional skilled in effective teamwork, critical thinking, and conflict resolution. Proficient in English, Somali, and Arabic, with beginner-level proficiency in American Sign Language. Demonstrates strong capabilities in empathetic listening and is adept at using SPSS and Microsoft Office. Committed to leveraging linguistic skills and analytical tools to adapt to new learning environments and diverse cultures
Overview
5
5
years of professional experience
Work history
Assistant psychologist
Shaafi Hospital
Hargeisa, Woqooyi Galbeed
2024.06 - Current
- Observed client interactions, supporting diagnoses and treatment plans.
- Collaborated with multidisciplinary teams to provide holistic care.
- Participated in team meetings, facilitating improved communication between healthcare professionals.
- Enhanced therapeutic rapport by building trust and empathy with diverse range of clients.
- Handled confidential documents, ensuring secure storage and retrieval when needed.
- Took detailed minutes during staff meetings, aiding follow-up actions and accountability.
- Demonstrated adaptability by performing various administrative tasks as required including photocopying, scanning and faxing of documents.
- Collaborated on team projects enhancing overall output.
Psychologist assistant
Hagoog Higher Clinic
Hargeisa, Woqooyi Galbeed
2023.12 - Current
- Handled administrative tasks such as filing paperwork, answering phone calls and managing appointment schedules efficiently.
- Assisted with cognitive behavioural therapy sessions for improved patient wellbeing.
- Enhanced patient rapport by conducting initial interviews and assessments.
- Facilitated group therapy sessions to encourage open communication amongst patients.
- Educated clients on mental health conditions.
- Partnered with local schools for psychological screenings and educational visits promoting understanding of mental health among young people.
Private Online ESL Tutoring Classes
Self-Employed
Hargeisa, Woqooyi Galbeed
2025.05 - 2025.10
- Prepare learning materials and conduct online classes mainly for speaking, grammar, and writing practice.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Used Microsoft Word and other software tools to create documents and clear communications.
ESL Teacher
Tropical Institute for Higher Learning
Hargeisa, Woqooyi Galbeed
2025.01 - 2025.03
- Facilitated daily speaking activities such as debates, role-plays, interviews, and storytelling.
- Designing collaborative speaking projects such as presentations, podcasts, or dialogues.
- Regularly assess speaking skills through oral presentations, written tests, dialogues, and storytelling.
- Ensured quality education delivery whilst adhering strictly to school's curriculum standards.
Office Manager and ESL Instructor
Automatic American English
Hargeisa, Woqooyi Galbeed
2024.07 - 2025.02
- Handling front desk duties including information giving to new customers.
- Dealing with registration of new and returning students.
- Resolved employee conflicts with tactful mediation strategies.
- Assisting in exam taking and evaluations for students on weekly basis.
- Teaching and handling two English classes in afternoons including responsibilities of classroom management.
Intern as a psychologist
Sahan Mental Hospital
Hargeisa, Woqooyi Galbeed
2023.06 - 2023.08
- I was assigned to give counselling to patients utilizing psychotherapy.
- I conducted group counselling sessions weekly for those struggling with addiction.
- I attended mental health training for workers during my brief internship.
Intern as a Teacher Assistant
Enso International Academy
Kuala Lumpur , Wilayah Persekutuan Kuala Lumpur
2023.05 - 2023.06
- Aided in preparing class materials in classroom with children with disabilities aged 10-13 years old.
- Helping with preparation for sports day and concert week for all classrooms.
- Aiding children with their classroom work.
Intern as a Psychology Assistant
Hargeisa Hospital Psychiatry Department
Hargeisa, Woqooyi Galbeed
2021.10 - 2021.12
- Observing and analyzing patient behavior in outpatient clinic.
- Sit in on meetings about patient case briefings.
- Observing individual and group counselling sessions to gain experience.
- Administrative work; logging patient information into database and pulling patient records for use by psychologists and psychiatrists.
- Help with prescription filling of outpatient cases from pharmacy.
Education
Bachelor of Arts - Psychology
UCSI University
Kuala Lumpur05.2024
Certificate of Completion - ASL Studies 1
Lingua Learn Malaysia
Kuala Lumpur 2025.10 - 2026.01
Certificate of Completion - ASL Studies 2
Lingua Learn Malaysia
Kuala Lumpur 2026.04 -
Skills
Effective teamwork
Critical thinking
Conflict resolution
Empathetic listening
Diligent & detail-oriented
Skilled with SPSS & Microsoft Office
Languages
English
Native
Somali
Native
Arabic
Upper intermediate
American Sign Language
Elementary
VOLUNTEER WORK AND INTERESTS
- The Student Volunteerism Program
- Abokor Artan Dental Clinic
- Private English Tutoring
Timeline
Certificate of Completion - ASL Studies 2
Lingua Learn Malaysia
2026.04 -
Certificate of Completion - ASL Studies 1
Lingua Learn Malaysia
2025.10 - 2026.01
Private Online ESL Tutoring Classes
Self-Employed
2025.05 - 2025.10
ESL Teacher
Tropical Institute for Higher Learning
2025.01 - 2025.03
Office Manager and ESL Instructor
Automatic American English
2024.07 - 2025.02
Assistant psychologist
Shaafi Hospital
2024.06 - Current
Psychologist assistant
Hagoog Higher Clinic
2023.12 - Current
Intern as a psychologist
Sahan Mental Hospital
2023.06 - 2023.08
Intern as a Teacher Assistant
Enso International Academy
2023.05 - 2023.06
Intern as a Psychology Assistant
Hargeisa Hospital Psychiatry Department
2021.10 - 2021.12
Bachelor of Arts - Psychology
UCSI University