AYDARUUS Salah Duale
MOGADISHO
Summary
Proven leader in finance and operations, adept at streamlining processes for DECALE HOTEL, enhancing efficiency, and driving profitability. Skilled in Microsoft Office and data analysis, with a knack for fostering team dynamics and mentoring staff. Achieved significant financial compliance and customer satisfaction improvements, demonstrating exceptional analytical and interpersonal abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Finance Manager
DECALE HOTEL
11.2019 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Developed comprehensive financial reports for executive decision-making support.
Operations Manager
Mandeeq Airlines
11.2018 - 11.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Restaurant Supervisor
Safari Restaurant and Hotel
09.2016 - 11.2017
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Enhanced team performance with regular evaluations and constructive feedback.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
- Streamlined operations for increased efficiency by implementing staff training programs.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to the team dynamic.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Conducted regular facility maintenance checks to ensure all equipment functioned at peak capacity without disruption.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Ensured timely order preparation and delivery by optimizing kitchen workflow processes.
- Maintained accurate records of sales, labor and other costs.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
- Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
- Evaluated vendor relationships periodically, seeking competitive pricing options while maintaining high-quality product standards.
- Organized implementation of new banners, displays, and menus.
- Coordinated event planning, managing logistics for successful private dining experiences.
- Enhanced customer satisfaction with prompt and courteous service, addressing complaints effectively.
- Implemented health and safety protocols, ensuring clean and safe environment for both staff and patrons.
Education
Master Of Business Administration - MBA
Accord University
MOGADISHO 01.2025
Bachelor Degree Of Information Technology - IT Network Security
Golden University
MOGADISHO, SOMALIA08.2022
Secondary School - General Studies
Jabir Bin Hayan
Mogadisho 09.2016
Skills
1 Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): Proficiency in these tools is often essential for many roles
2Data Analysis Software (eg, Google Analytics, Tableau, SPSS): Highlight if you can analyze data, create reports, or provide insights
3 Programming Languages (eg, Python, Java, C): Important for technical roles or industries like software development or data science
4 Project Management Tools (eg, Trello, Asana, Microsoft Project): Useful for roles involving coordination and team management
Accomplishments
Certificate of Educational Achievements
1. Master of Business Administration
Awarded by Accord University, Mogadishu, Somalia
Date of Completion: 2025
2. Bachelor of Information Technology
Awarded by Golden University, Mogadishu, Somalia
Date of Completion: 2022
3. Diploma in English
Awarded by Al Abadir Institute of Languages, Mogadishu, Somalia
Date of Completion: 2014
4. Diploma in Computer Science and Software Skills
Awarded by [jamhuriya university]
Date of Completion: [2019]
5. Professional Service Skills
Awarded by [Safari restaurant and hotel ]
Date of Completion: [2015]
6. Public Speaking Skills
Awarded by [Institution/Organization Name]
Date of Completion: [2014]
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Achieved Result by introducing Software for Type tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certificate of Educational Achievements
1. Master of Business Administration
Awarded by Accord University, Mogadishu, Somalia
Date of Completion: 2025
2. Bachelor of Information Technology
Awarded by Golden University, Mogadishu, Somalia
Date of Completion: 2022
3. Diploma in English
Awarded by Al Abadir Institute of Languages, Mogadishu, Somalia
Date of Completion: 2014
4. Diploma in Computer Science and Software Skills
Awarded by [jamhuriya university]
Date of Completion: [2019]
5. Professional Service Skills
Awarded by [Safari restaurant and hotel ]
Date of Completion: [2015]
6. Public Speaking Skills
Awarded by [Institution/Organization Name]
Date of Completion: [2014]
Languages
ENGLISH
Advanced (C1)
Arabic
Elementary (A2)
Turkish
Beginner (A1)
Timeline
Finance Manager
DECALE HOTEL
11.2019 - Current
Operations Manager
Mandeeq Airlines
11.2018 - 11.2020
Restaurant Supervisor
Safari Restaurant and Hotel
09.2016 - 11.2017
Master Of Business Administration - MBA
Accord University
Bachelor Degree Of Information Technology - IT Network Security
Golden University
Secondary School - General Studies
Jabir Bin Hayan
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