Bahja Ahmed Hassan

Professional Experience.:

Department of Supply Chain Management, Somaliland, Pharmacist, and Digital Transformation Specialist. Pharmaceutical Supply Chain Management:

Apply expert pharmaceutical knowledge to oversee the supply chain of critical health commodities, ensuring compliance with health regulations and standards.

Provide technical input on the storage, distribution, and traceability of medicines and medical products.

Utilize clinical background to enhance the relevance and accuracy of supply chain audits and supervision tools.

Digital Transformation and Process Automation

Designed and developed the Supportive Supervision: Stock & Traceability Audit Tool, leveraging pharmacy expertise to create a clinically relevant and accurate digital audit system.

Spearheaded the automation of the Reproductive Health Supportive and Participative Supervision Tool, ensuring it meets the specific needs of reproductive health commodity management.

Transitioned key departmental processes from paper-based to digital systems, significantly reducing errors and improving data reliability.

Executive and Administrative Support:

Serve as a confidential secretary to the Director, managing communications, scheduling, and high-level meetings.

Assume responsibility for filing all departmental reports, ensuring meticulous organization, and data integrity.

Participated in training sessions on safety protocols and regulatory compliance standards.

Proofread and edit proposals and official documents, utilizing fluent English to maintain a professional standard of external communication. IT Systems Support: Provide primary internal IT support, troubleshooting hardware and software issues to maintain operational continuity.

IT Systems Support:

Provide primary internal IT support, troubleshooting hardware and software issues to maintain operational continuity.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
• Used pharmacy software to enter prescription and insurance information.
• Displayed excellent organizational skills while managing multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities.
• Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
• Consistently demonstrated professionalism and dedication to the field of pharmacy by adhering to all applicable laws, regulations, and professional standards during the internship experience.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Entered patient information into computer system.
• Demonstrated proficiency in pharmaceutical calculations, ensuring accurate dosing for pediatric and geriatric patients alike.
• Provided support during immunization clinics by preparing vaccines under direct supervision of licensed pharmacists.
• Developed strong relationships with healthcare providers to facilitate timely prescription refills and authorizations as needed.
• Monitored inventory levels and notified pharmacist of items requiring reorder.
• Identified safety hazards and unsafe practices and notified supervisor of problems.
• Counseled patients on new medications and OTC products.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Educated patients on proper medication use.
• Counseled patients regarding proper intake of medications.
• Hand counted controlled medications, measured liquids and reconstituted antibiotics.