Ehouman ABOUA
Mogadishu,BN
Summary
Dynamic Telecommunications Technician with extensive experience at the United Nations Support Office in Somalia, excelling in satellite communications and network optimization. Proven ability to enhance system performance by 45% through effective troubleshooting and project management. Skilled in user training and hardware maintenance, delivering robust solutions in high-pressure environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
TELECOMMUNICATIONS TECHNICIAN
UNITED NATIONS SUPPORT OFFICE IN SOMALIA
Mogadishu
02.2016 - Current
- Managed the design, installation, and management of UNSOS local area network, wide area network, network segment, and internet system.
- Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.
- Applied routing changes including BGP, OSPF, RIP, PIM, and EIGRP, which improved network/system performance by 45% in Mogadishu and baledogle.
- Maintained seamless end-to-end communication by delivering support for Video Conferencing System (Cisco VCS/TMS).
- Managed projects and led a team of 8 contractors to improve functionality satellite communications systems, microwave, wireless with spectrum analyzer in remote areas, and coordinated videoconferencing activities to facilitate communication across the mission and between business units to maximize the mission performance.
- Designed, configured, and installed all Data Center Network Devices in the mission to support 1000+ users, including ran cables, ports, routers, switches, Load Balancers, and VPNs Effectively resolved routing issues within multiple contexts of the Cisco ASA firewall.
- Standardized, configured, and installed VSAT equipments in Mogadishu and sectors.
- Coordinated with the UNGSC satellite group to enhance the deployment, operation and maintenance of the mission's satellite communications network.
- Provided Robust and Secure Tetra Network in Mogadishu and all the sectors.
- Assisted in developing mission-wide DR plans and establishing microwave connectivity to DR sites to Supported Voice, Data, Tetra, Local ISPs and video.
PROJECT MANAGER
SARL XCOMS + SERVICES
09.2015 - 02.2016
- Managed a project that resolved technical issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components.
- Connected and repaired broadband connection to SARL XCOMS system.
- Planned installations by evaluating location, and laying-out equipment and wiring plans.
SATELLITE COMMUNICATION & VIDEOCONFERENCE TECHNICIAN
UNITED NATIONS MISSION EMERGENCY EBOLA RESPONSE
Accra
12.2014 - 08.2015
- Accomplished the configuring, quality assurance testing, and personnel training of the CBand VSAT in Conakry, Kissidougou and N'zerekore.
- Provided technical support to users in business units in terms of video conferencing activities originating from or transiting to UNMEER; which will included the setup of all conferences and the operation of the equipment during conferences.
SATELLITE COMMUNICATION & VIDEOCONFERENCE TECHNICIAN
UNITED NATIONS OPERATION IN IVORY COAST
Abidjan
09.2010 - 12.2014
- Managed project to install VSAT, power supply and satellites in Abidjan, Daloa and Divo.
- Completed the wiring of UNOCI shelter for reception of satellite signal at TAI.
- Setup and configured the terminal equipment for both terrestrial and satellite communications systems, for the various videoconferencing application at Daloa.
- Managed inventories and supported the construction and the maintenance of communication towers and associates antennas systems.
AUDIOVISUAL TECHNICIAN
DTV, RADIO TELE IVOIRE (RTI)
Abidjan
01.2006 - 07.2008
- Programming of equipment (data video), Microphone, Cables and cameras, Assisted the cameraman to program equipments.
- Wiring the network used in five offices.
- Preventive and corrective maintenance of the equipment; computer (apple, PC...).
- Producer and video maker.
BROADCAST TECHNICIAN
RADIO ESPOIR
Abidjan
02.2002 - 10.2006
- Configured, installed, maintained, and repaired OMNIA and RDS equipment and the intranet.
- Managed workflow to include prioritizing when back-up occurred; completed tasks efficiently and identified opportunities for process improvements.
- Trained and wrote documentation for end users and technicians.
Education
Diplôme d'Ingénieur - Télécommunications, Option Réseau
Institut des Sciences et Techniques de Communication
Abidjan01.2009
Baccalaureat -
Lycee Moderne Bon Samaritain
Abidjan01.2001
Brevet d'Etudes du Premier Cycle -
College Moderne Aboisso
Aboisso01.1994
Skills
- Satellite communications
- Python programming
- Troubleshooting skills
- Fiber optic handling
- Hardware maintenance
- Telecom infrastructure
Certification
- Cisco Certified Network Associate Security (CCNA)
- IT Information Library Foundations Certification (ITILv4)
- PRINCE2 Foundation Certification Training
- Satellite Communication (VSAT)
- Analyzing and Visualizing Data with Microsoft Power BI
Languages
- French
- English
Email Addresses
- Xfiles_ci@hotmail.com
- Abouae@un.org
Top Skills And Competencies
- Switching, Routing
- Voice over Internet Protocol (VoIP)
- VSAT
- Microwave
- Geographic Information System (GIS)
- Python programming
- Data Analysis
- Broadcast
- Troubleshooting
- Linux
- Mac OS
Affiliations
- gym trainer
- like fishing
Languages
French
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
TELECOMMUNICATIONS TECHNICIAN
UNITED NATIONS SUPPORT OFFICE IN SOMALIA
02.2016 - Current
PROJECT MANAGER
SARL XCOMS + SERVICES
09.2015 - 02.2016
SATELLITE COMMUNICATION & VIDEOCONFERENCE TECHNICIAN
UNITED NATIONS MISSION EMERGENCY EBOLA RESPONSE
12.2014 - 08.2015
SATELLITE COMMUNICATION & VIDEOCONFERENCE TECHNICIAN
UNITED NATIONS OPERATION IN IVORY COAST
09.2010 - 12.2014
AUDIOVISUAL TECHNICIAN
DTV, RADIO TELE IVOIRE (RTI)
01.2006 - 07.2008
BROADCAST TECHNICIAN
RADIO ESPOIR
02.2002 - 10.2006
Diplôme d'Ingénieur - Télécommunications, Option Réseau
Institut des Sciences et Techniques de Communication
Baccalaureat -
Lycee Moderne Bon Samaritain
Brevet d'Etudes du Premier Cycle -
College Moderne Aboisso
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