Fatima Bashir
Admin And Reservation Manager
Mogadishu
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
Work History
Admin and Reservation Manager
Peace business group
Mogadishu
09.2021 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Worked closely with front desk to achieve full occupancy of property.
Office Assistant
Deputy Karan district Specially Jabuti Section
Somalia
01.2021 - 05.2022
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Prepared meeting rooms and materials and recorded important information.
Teacher,Deputy Manager and Finance Officer
Al Isra Model primary and secondary School
Mogadishu
08.2020 - 03.2021
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices and systems to reduce turnaround time.
- Assumed senior management workloads in absence of general manager to maintain operations continuity.
- Directed after-school tutoring and mentoring program serving elementary school students.
School Cleaner
Avuxeni Computer Academy
Pretoria
01.2017 - 11.2019
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
Sheik Ali Maye Primary And Secondary School
Merca-Somalia 06.2010 - 06.2014
GED -
Avuxeni Computer Academy
Limpopo-South Africa 01.2018 - 01.2019
GED -
Addow Computer
Merca-Somalia 02.2011 - 08.2022
Bachelor of Science - Public Administration
Hamar University
Mogadishu-Somalia 09.2020 - Current
Skills
Administration and management
Administration and management skills
Reservations and ticketing
Permitting and administration knowledge
Records and database administration
General management and administration
Process understanding
Timeline
Admin and Reservation Manager
Peace business group
09.2021 - Current
Office Assistant
Deputy Karan district Specially Jabuti Section
01.2021 - 05.2022
Bachelor of Science - Public Administration
Hamar University
09.2020 - Current
Teacher,Deputy Manager and Finance Officer
Al Isra Model primary and secondary School
08.2020 - 03.2021
GED -
Avuxeni Computer Academy
01.2018 - 01.2019
School Cleaner
Avuxeni Computer Academy
01.2017 - 11.2019
GED -
Addow Computer
02.2011 - 08.2022
High School Diploma -
Sheik Ali Maye Primary And Secondary School
06.2010 - 06.2014