Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatima Farah

London

Summary

A dedicated Personal Assistant with over 8 years of experience supporting executives and teams. Skilled at juggling multiple priorities while maintaining discretion and confidentiality. Passionate about efficiency - leveraging technical savvy to streamline processes. Thrives under pressure, allowing sharp focus on the details that matter most. Meticulous and diligent with a proven track record of excellence. Eager to leverage organizational and multitasking abilities to ensure your office runs smoothly. Skilled at adapting communication style to connect with diverse personalities and work environments. Values collaboration and human connection. Ready to hit the ground running and make an immediate impact in a meaningful role that energizes and inspires. Let's connect to discuss how my experience and passion for excellence can benefit your team.

Overview

12
12
years of professional experience

Work History

Personal Assistant to the CEO

White Stone LTD
11.2022 - Current

As the CEO's indispensable right hand, I increased productivity by 30% and slashed operations costs by 15% through strategic improvements including:

  • Streamlining scheduling to maximize the CEO's time, arranging seamless travel, and managing correspondence to facilitate effective communication. My anticipatory support increased the CEO's productivity tenfold.
  • Responding to all requests within 24 hours with discretion. My commitment to timeliness built unwavering trust and reinforced discretion.
  • Monitoring correspondence to flag critical items for the CEO's attention. My judgment and confidentiality were impeccable.
  • Compiling polished reports and addressing ad hoc requests with enthusiasm. I tackled every challenge with excellence.
  • Providing comprehensive administrative support from scheduling to drafting communications to arranging events. No task was too big or small.
  • Overseeing calendars and coordinating logistics for the CEO's professional and personal activities. My care in managing the CEO's needs was unmatched.
  • Maintaining meticulous documentation and filing for the CEO's affairs. Organization was key.

As the CEO's right hand, I maximized productivity by streamlining operations while providing anticipatory support, seamless management, and unwavering discretion. My quantifiable results and care in managing the CEO's needs were unparalleled.

Event manager

Self employed
02.2016 - 10.2022
  • Led event planning and execution for over 50 corporate functions annually, ensuring seamless delivery that exceeded client expectations
  • Conceptualized creative event themes and décor elements that optimized engagement, resulting in 95% client satisfaction scores
  • Built and managed teams of up to 10 event staff, guiding setup, service protocols, and problem resolution to guarantee smooth event operations.

Personal Assistant to Chief of Hospital

Mudug Regional Hospital
04.2012 - 06.2015
  • Expertly directed all administrative operations for the Chief of Hospital's office at Mudug Regional Hospital, leveraging sharp organizational skills to provide vital support to the executive team.
  • Handled hundreds of highly confidential documents and sensitive communications with the utmost discretion to maintain critical security protocols.
  • Screened thousands of incoming calls and emails as office gatekeeper, escalating only the most urgent matters to optimize executives’ time for high-impact work.
  • Meticulously tracked hundreds of key deadlines for leadership team, providing advance notice that facilitated smooth hospital operations.
  • Managed executive's complex schedules, travel, expenses and personal matters with unwavering integrity and professionalism.
  • Planned dozens of high-profile events and prepared hundreds of reports and correspondence enabling leadership to focus on critical hospital initiatives.
  • Used discretion when handling confidential information.
  • Attended meetings, took notes and tracked action items.

Education

Administrative Secretary and Personal Assistant Diploma Level 5 -

UK professional development academy
10.2023

Ultimate Microsoft Office Skills Diploma (Excel, Word, PowerPoint) + IT & Cyber Security -

COMPETE HIGH
10.2023

Diploma HRM -

Alison Online
01.2023

Certificate, Personal Assistant -

Alison Online
01.2023

High school diploma -

Mellow Lane High School
07.2010

Skills

  • Project Coordination
  • Business Writing
  • Invoice Processing
  • Call Screening
  • Travel Coordination
  • Client Relations
  • Advanced MS Office Suite
  • Attention to Detail
  • Operations Support
  • Schedule Management
  • Meticulous Attention to Detail
  • Organizing and Preparing Meetings
  • Administrative Support
  • Microsoft Office Proficiency
  • Advanced Interpersonal Skills
  • Meeting Planning
  • Strong Work Ethic
  • Multitasking and Organization
  • Scheduling
  • Time Management
  • Social Media Savvy
  • Calendar Management

Languages

English
Somali

Timeline

Personal Assistant to the CEO

White Stone LTD
11.2022 - Current

Event manager

Self employed
02.2016 - 10.2022

Personal Assistant to Chief of Hospital

Mudug Regional Hospital
04.2012 - 06.2015

Administrative Secretary and Personal Assistant Diploma Level 5 -

UK professional development academy

Ultimate Microsoft Office Skills Diploma (Excel, Word, PowerPoint) + IT & Cyber Security -

COMPETE HIGH

Diploma HRM -

Alison Online

Certificate, Personal Assistant -

Alison Online

High school diploma -

Mellow Lane High School
Fatima Farah