Hassan Ahmed Ali
Mogadishu
Summary
Master of information security with 12 years’ experience designing and building projects ranging and network Design from big companies, schools, university and small company and also to perform well to middle management. I am looking for more the way a good leadership and to well team working performance and control the team to change or involve all global management.
Overview
17
17
years of professional experience
Work History
Database Administrator
Somtel International LTD
01.2013 - Current
- Test programs and databases, correct errors, and implement modifications to ensure optimal functionality.
- Modified existing databases and database management systems.
- Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
- Collaborated with project team to develop database specifications, defining project limitations and requirements.
- Wrote and coded logical and physical database descriptions, specifying identifiers for database management system and guiding others in coding.
DATACOM engineer
Somtel International LTD
01.2013 - Current
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnosed and resolved hardware, configuration, software, and network system problems, replacing defective components to restore functionality.
- Configure, monitor, and maintenance for All routers.
- Operate consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use other network.
- Design, configure, and test computer hardware, networking software and operating system software.
- Monitored network performance to identify necessary adjustments and future enhancements.
- Analyze equipment performance records to determine the need for repair or replacement.
- Recommended improvements to systems and network configurations, assessing hardware and software requirements for implementation.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Designing new system topology to be add in the network and implementations.
- Prevented loop errors in network systems through systematic monitoring and troubleshooting.
Operator or Call center
Telcom Somalia
01.2011 - 01.2013
- Diagnosed, troubleshot, and resolved software SIM card issues for customers.
- Confer with customers by telephone to provide information about products or services, cancel accounts, or obtain details of complaints.
- Resolved customers' service complaints by exchanging merchandise, refunding money, or adjusting bills.
- Obtained and examined relevant information to assess validity of complaints and identify potential causes, including extreme weather conditions impacting utility bills.
Data management Officer
Telcom Somalia
01.2011 - 01.2013
- Managed product placement to ensure proper usage.
- Processed account cancellations due to fraudulent activity.
- Assessed tactics employed in fraud cases.
- Assessed strategies employed in fraudulent activities.
Teacher
Al-Mazdar
01.2009 - 01.2011
- Instructed students in three subjects, fostering understanding and engagement
- Taught computer application skills
- Developed lesson plans to engage diverse student populations.
- Facilitated classroom discussions promoting critical thinking and collaboration.
- Implemented assessment tools to evaluate student understanding and progress.
Education
English Certificate -
Somaliwayn college
01.2020
Bachelor -
University of Somalia (UNISO)
01.2012
A+ Certificate and Software -
SOCOMIN
01.2009
English Diploma -
Express
01.2009
GCSE -
SYL Primary And Secondary
01.2008
Peace and conflict Certificate -
Tubta Nabada
01.2005
English Certificate -
Al-Imra
01.2004
Skills
- Data analysis
- Quality assurance
- IT management
- Network design
- Computer hardware expertise
- SPSS analysis
- Teamwork and problem solving
- English fluency
References
Available on request
Languages
- Arabic
- English
- Somali, Mother language
- Arabic
- English, Other Skills
Seminars And Training
- NE SERIES ROUTERS INSTALLATION AND COMMISSIONING TRAINING, Huawei Training Center in Malaysia
- IP BEARER NETWORK NE SERIES ROUTERS 2ND LINE MAINTENANCE TRAINING, Huawei Training Center in Malaysia
- EUDEMON 1000E FIREWALL PRODUCTS 2ND LINE MAINTENANCE TRAINING, Huawei Training Center in Malaysia
- IMANAGER U2000 MONITORING TRAINING (IP NETWORK), Huawei Training Center in Malaysia
- Training for A+, SOCOMIN
- IP Bearer Network 3rd Line Operation and Maintenance, Huawei Training Center in Malaysia online
- Telkomsel Talnet Development, Huawei Training Center in Malaysia online
- PS and EPC Performance Monitoring Training, Huawei Training Center in Malaysia online
- 20FNSOOEC001 NGN Overview IMS Troubleshooting, Huawei Training Center in Malaysia online
- Industry Trends Under 5G Intelligent Upgrade, Huawei Training Center in Malaysia online
Timeline
Database Administrator
Somtel International LTD
01.2013 - Current
DATACOM engineer
Somtel International LTD
01.2013 - Current
Operator or Call center
Telcom Somalia
01.2011 - 01.2013
Data management Officer
Telcom Somalia
01.2011 - 01.2013
Teacher
Al-Mazdar
01.2009 - 01.2011
English Certificate -
Somaliwayn college
Bachelor -
University of Somalia (UNISO)
A+ Certificate and Software -
SOCOMIN
English Diploma -
Express
GCSE -
SYL Primary And Secondary
Peace and conflict Certificate -
Tubta Nabada
English Certificate -
Al-Imra