Hassan Mohamoud
IT Technician
Hargeisa
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Skilled IT Technician with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of computer.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
IT Technician
Personal Computers
Hargeisa
03.2019 - 01.2021
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners
- Set up and maintained user accounts and client access.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
System Administrator
Somaliland Military HQ
Hargeisa
02.2017 - 04.2019
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Created patches and solutions to fix bugs in existing applications.
- Adopted cost-effective, useful solutions to implement into current systems.
- Monitored temperature and power draw to immediately detect faults and failures.
- Implemented corrective plans of action for network availability and latency.
Education
Bachelor of Science - Information Communication Technology
Gollis University
Hargesisa, Somaliland 11.2015 - 10.2018
Skills
Peripheral Repair
Timeline
IT Technician
Personal Computers
03.2019 - 01.2021
System Administrator
Somaliland Military HQ
02.2017 - 04.2019
Bachelor of Science - Information Communication Technology
Gollis University
11.2015 - 10.2018
Similar Profiles
Powede YingiPowede Yingi
IT Field Technician at Executive Personal Computers IncIT Field Technician at Executive Personal Computers Inc
Charles WilburCharles Wilbur
Owner/Operator at Personal Touch ComputersOwner/Operator at Personal Touch Computers
Dilipkumar RajbharDilipkumar Rajbhar
Computer Hardware & Networking Engineer at Yash Computers , Rucha ComputersComputer Hardware & Networking Engineer at Yash Computers , Rucha Computers