Hilaal Mohamed Ahmed
Hargeisa
Summary
Dynamic professional with expertise in Human Resource Management, Accounting, and Journalism, holding multiple degrees and certifications in Monitoring and Evaluation, Data Entry, and Management. Proven track record of meeting organizational needs through consistent, organized practices and exceptional interpersonal skills. Adept at mastering new skills quickly and working effectively under pressure to enhance brand reputation. Offers strong technical abilities and a commitment to continuous learning and professional development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Admin and Finance
Smart Vision Consultancy
01.2023 - 06.2024
- Managed cash transactions and processed payments, ensuring accuracy of financial records.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Delivered exceptional customer service to enhance point-of-sale efficiency.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Supervised daily operations to maintain seamless functionality.
- Maintained comprehensive financial records, including purchases, sales, and receipts.
- Ensured timely payroll processing for all employees while meeting deadlines.
- Assisted in budget preparation and financial planning to optimize resource allocation.
- Prepared financial reports and conducted variance analysis to inform decision-making.
Field Data Collector and Manager
Waayo-Arag Research, Data and IT Solutions
01.2022 - 04.2023
- Executed fieldwork to collect relevant data through surveys and interviews.
- Collected field data using surveys and questionnaires in various locations.
- Ensured accuracy and completeness of data entries during field assessments.
- Collaborated with research teams to refine data collection methods and strategies.
- Organized and managed collected data, ensuring accuracy and integrity.
- Oversaw team of data collectors, providing guidance and training to meet targets effectively.
- Ensured quality of collected data through rigorous checks and adherence to standards.
- Assisted in preparing reports and providing data analysis support for actionable insights.
- Leveraged technological tools to enhance data collection and management processes.
- Facilitated efficient data entry, validation, and maintenance of databases or systems.
General Manager and Marketing Manager
Ajensia IT
02.2020 - 01.2023
- Provided strategic direction for organization, overseeing daily operations and long-term planning.
- Led strategic planning to align IT services with client needs.
- Managed cross-functional teams to deliver high-quality technology solutions.
- Oversaw budget allocation for projects and resource management.
- Managed various sections to ensure efficient workflows and optimize processes.
- Spearheaded marketing initiatives, executing strategies to enhance brand visibility and drive sales.
- Directed teams to foster collaborative culture and ensure optimal performance.
- Oversaw budget planning and resource allocation to maintain profitability.
- Cultivated strong client relationships, consistently meeting and exceeding expectations.
- Achieved significant milestones contributing to company growth and market positioning.
Cashier, Sales, and Marketing
Alpha Tech Electronics
01.2017 - 12.2020
- Managed cash transactions, processed payments, and maintained precise financial records.
- Process customer transactions accurately and efficiently at busy retail location.
- Handle cash, credit, and digital payments with precision and care.
- Engaged in sales activities, including product demonstrations and assisting clients with purchasing decisions.
- Exceeded sales targets through effective communication and extensive product knowledge.
- Supported marketing strategies to promote products and enhance brand visibility.
- Collaborated with marketing teams to execute campaigns boosting customer engagement and sales.
- Built strong customer relationships by addressing queries and handling complaints efficiently.
- Assisted in inventory control, stock replenishment, and maintaining appropriate stock levels.
- Handled diverse responsibilities across cashier duties, sales, and marketing activities.
- Maintain clean and organized checkout area for optimal customer experience.
Marketing Professional, Reporter, Editor
Bulsho TV, Star TV, and Saab TV
05.2011 - 10.2018
- Developed and executed innovative marketing strategies for Bulsho TV, Star TV, and Saab TV.
- Developed marketing strategies to enhance brand visibility and engagement.
- Coordinated promotional campaigns across multiple digital platforms.
- Enhanced brand visibility and audience engagement through targeted campaigns.
- Conducted thorough research and reported on diverse news stories and events.
- Crafted compelling news articles with accuracy, contributing to channels' reputation.
- Edited and curated broadcast content to ensure adherence to high journalistic standards.
- Maintained editorial integrity across all channels through rigorous content review processes.
- Generated engaging content tailored to multiple platforms and audience demographics.
- Collaborated with cross-functional teams to ensure timely delivery of programs.
- Analyzed market trends to identify new opportunities for growth.
- Conducted market research to inform product development initiatives.
- Supported budget management and resource allocation for marketing projects.
- Collaborated with cross-functional teams to ensure campaign alignment.
- Managed content creation for social media and website updates.
- Trained junior team members on best practices in marketing techniques.
- Created content for various digital channels, including websites and social media platforms.
- Researched market trends and surveys and used information to stimulate business and revenue growth.
- Developed and implemented promotional campaigns to increase brand visibility and engagement.
- Generated reports on key performance indicators related to digital marketing efforts.
- Updated databases containing contact information of customers and prospects regularly.
- Maintained relationships with clients by providing excellent customer service.
- Managed the production of marketing materials such as brochures, flyers, posters and banners.
- Developed and implemented successful marketing campaigns to increase customer engagement.
- Created content for social media channels, including blogs, videos, infographics, and website copy.
- Monitored customer feedback on various social media sites in order to identify areas of improvement.
Education
Bachelor’s Degree - Human Resource Management
Alpha University
09-2024
Bachelor’s Degree - Accounting and Finance
Abarso Tech University
09-2024
Bachelor’s Degree - Development Study
Admas University
08-2022
Certificate - Data Entry and Data Management with SPSS and Excel
Hodo Organization
Hargeisa09.2013
Diploma of Accounting and Management -
California Collage/Hargeisa
04.2013
Diploma - Computer Hardware and Software
Noradin Instituting
07.2012
Diploma - Journalism
IDAM Instituting College
04.2012
Certificate - Monitoring and Evaluation
IRADA- Hodo Organization
HargeisaCertificate - WASH Program
African Academy
HargeisaSkills
- QuickBooks software
- Excel accounting
- Graphic Design
- Data analysis and management
- Team collaboration
- Budgeting and financial reporting
- Market research
- Microsoft Excel and Office
- Public speaking and communication
- Conflict resolution
- Customer service
Languages
somali
First Language
English
Advanced (C1)
C1
Arabic
Upper Intermediate (B2)
B2
Timeline
Admin and Finance
Smart Vision Consultancy
01.2023 - 06.2024
Field Data Collector and Manager
Waayo-Arag Research, Data and IT Solutions
01.2022 - 04.2023
General Manager and Marketing Manager
Ajensia IT
02.2020 - 01.2023
Cashier, Sales, and Marketing
Alpha Tech Electronics
01.2017 - 12.2020
Marketing Professional, Reporter, Editor
Bulsho TV, Star TV, and Saab TV
05.2011 - 10.2018
Bachelor’s Degree - Human Resource Management
Alpha University
Bachelor’s Degree - Accounting and Finance
Abarso Tech University
Bachelor’s Degree - Development Study
Admas University
Certificate - Data Entry and Data Management with SPSS and Excel
Hodo Organization
Diploma of Accounting and Management -
California Collage/Hargeisa
Diploma - Computer Hardware and Software
Noradin Instituting
Diploma - Journalism
IDAM Instituting College
Certificate - Monitoring and Evaluation
IRADA- Hodo Organization
Certificate - WASH Program
African Academy
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