Mamdouh Goud

• Oversaw purchasing department operations and supervised employee activities.
• Managed inventory levels through audits, cycle counts, and shrinkage control.
• Verified receipt of goods against purchase orders, delivery notes, and quantities.
• Maintained accurate purchase records and updated POS system with new products.
• Recruited, trained, and mentored new employees on company programs.
• Established customer service standards and ensured staff compliance.
• Monitored periodic automatic replacement levels for all medical instruments.
• Planned promotional campaigns based on market trends to boost sales.

• Maintained accurate sales records and restocked inventory as needed.
• Trained and managed store staff to enhance operational efficiency.
• Planned promotional campaigns for new products and specials to boost sales.
• Ensured cleanliness and organization of the store environment.
• Mediated confrontations between staff and clients, effectively de-escalating situations.
• Identified customer needs promptly to deliver tailored assistance.
• Collaborated with cross-functional teams to achieve business objectives.
• Provided support and guidance to colleagues, fostering a collaborative atmosphere.

• Processed direct and indirect materials orders as requested.
• Monitored pricing trends and executed cost reduction initiatives.
• Logged hours for direct and indirect personnel accurately.
• Maintained records of holiday and sickness for staff.
• Managed visitor reception and handled incoming calls efficiently.
• Oversaw inventory management for stationary and vending supplies.
• Supervised subordinate staff in daily operations to ensure productivity.
• Developed relationships with key clients while organizing project update meetings.

• Developed in-depth understanding of products and markets to guide strategic initiatives and optimize revenue.
• Established rapport with clients and service teams, fostering communication for sustained partnerships.
• Leveraged analytical skills and leadership to identify new opportunities and expand customer base.
• Maximized sales by maintaining organized, fully stocked, and accurately priced areas.
• Generated leads through cold calling and proactive networking efforts.
• Conducted market research to identify and target new business opportunities.
• Served as liaison between customers and cross-functional internal teams to enhance collaboration.
• Managed team of sales representatives by setting objectives, providing mentorship, and monitoring performance.

• Performed various administrative and clerical tasks to support managers and employees.
• Reduced financial discrepancies by analyzing and managing customer orders and invoices for Fortune 500 companies.

Conducted research, compiled statistical reports, and disseminated information throughout organization.

• Oversaw staff correspondence and record tracking, enhancing automation of office operations.
• Provided comprehensive administrative support to executive team, including scheduling meetings and managing calendars.
• Developed filing systems for digital and physical documents, improving organization and retrieval efficiency.
• Managed office supplies inventory and placed orders as needed to maintain stock levels.
• Answered customer inquiries regarding products and services, ensuring high-quality service delivery.