Mohamed Dahir Abdi
Hargeisa
Summary
Highly motivated and results-oriented IT professional with 2 years of experience in troubleshooting, web and graphic design. Proven ability to computer applications and deliver innovative solutions to complex technical challenges. Technical expertise with critical thinking, problem-solving, and interpersonal skills to effectively support and advance technology within organizations.
Overview
2
2
years of professional experience
Work History
Troubleshooter
Tisqaad College
11.2022 - 09.2024
- Monitored hardware, software, and peripheral performance against organizational expectations.
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
- Resolved computer and system networking problems to maintain user productivity.
- Culled technology knowledge to perform IT troubleshooting, restoration, and maintenance services to maintain organizational performance levels.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Stayed up to date on software and hardware updates to optimize efficiency and productivity for management of clients.
Teacher
Mama KG and Primary School
08.2023 - 10.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Information And Communication Technology
University of Hargeisa
HargeisaDiploma of Computer Science
Tisqaad Computer Science College
HargeisaDiploma of Graphic Design
Tisqaad Computer Science College
HargeisaSkills
Computer Applications
IT technical Support
References
REFERENCES:
1. Mohamed Abdi Muhumed (Caabi) Manager and CEO of Tisqaad College.
063-4101930
2. Abdinasir Omar Daud, teacher at Mama KG and Primary School.
0634642206
Timeline
Teacher
Mama KG and Primary School
08.2023 - 10.2024
Troubleshooter
Tisqaad College
11.2022 - 09.2024
Information And Communication Technology
University of Hargeisa
Diploma of Computer Science
Tisqaad Computer Science College
Diploma of Graphic Design
Tisqaad Computer Science College
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