Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Reference
Timeline
Generic

Mohamud Abdullahi Ibrahim

Kismayo

Summary

Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level logistics assistant position. Ready to help the team achieve company goals.


Well-qualified logistics proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Logistics Assistant

Alight
05.2022 - 10.2023
  • Generated, distributed and filed copies of all billing paperwork.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
  • Coordinated with customs brokers to ensure proper documentation for international shipments, preventing delays or penalties.
  • Coordinated reverse logistics activities for product returns or recalls, ensuring minimal impact on customer satisfaction or operational performance.
  • Streamlined warehouse operations by implementing efficient inventory management systems.
  • Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
  • Received and processed customer payments.
  • Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
  • Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
  • Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
  • Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
  • Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
  • Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
  • Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Collaborated with cross-functional teams to optimize logistics processes, resulting in cost savings and increased productivity.
  • Assisted in the development of departmental budgets, monitoring expenses to ensure financial targets were met or exceeded.
  • Implemented Lean principles within warehousing activities, reducing waste and increasing overall operational efficiency.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Kept deliveries in line with import and export laws to minimize delays.
  • Tracked orders and notified customers of status or potential delays.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Registered vendors and customers on database to maintain updated roster.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Implemented a warehouse organization system that increased storage capacity and accessibility.

Logistics Supervisor

SEA- Local NGO
06.2020 - 12.2021
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Reviewed order data to verify transactions and shipping dates.
  • Led and trained 15 employees in 2021.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Reduced shipping errors by implementing a robust quality control system for accurate order processing.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Collaborated with cross-functional teams to optimize delivery routes, resulting in faster transit times.
  • Assisted auditors of vendor invoices and month-end finance accruals.
  • Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Streamlined inventory management through regular audits, reducing excess stock and minimizing losses.
  • Verified effective and timely implementation of operational goals by prioritizing tasks.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Analyzed data trends to forecast future demand accurately, enabling better resource allocation and planning.
  • Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
  • Improved supply chain efficiency by implementing process improvements and optimizing warehouse operations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Processed orders by due dates to enable on-time delivery to customers.
  • Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Negotiated contracts with suppliers to secure favorable terms that benefited both parties in the long run.
  • Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
  • Created policies based on performance data analysis to reduce costs and maintain efficiency.
  • Analyzed and logged purchase orders.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Kept corporate departments and customers updated on critical shipments.
  • Directed shipping and receiving of wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Spearheaded the adoption of new technologies such as warehouse automation systems, enhancing overall operational efficiency.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Monitored logistics performance and identified improvement opportunities.

Logistics Manager

Tawakal General Service Company
01.2018 - 06.2019
  • Coordinated dispatching of 10 drivers to accomplish daily delivery requirements.
  • Kept corporate departments and customers updated on critical shipments.
  • Directed shipping and receiving of a wide range of products daily.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Developed and implemented web-based tracking systems for improved monitoring.
  • Spearheaded the adoption of new technologies such as warehouse automation systems, enhancing overall operational efficiency.
  • Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Monitored logistics performance and identified improvement opportunities.
  • Enhanced customer satisfaction by closely monitoring order fulfilment and addressing issues promptly.
  • Played an instrumental role in the successful integration of acquired businesses, seamlessly incorporating their logistics operations into existing workflows.
  • Championed sustainability initiatives within the logistics department, reducing waste generation and promoting environmentally friendly practices throughout the supply chain.
  • Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
  • Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Negotiated favourable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Developed a warehouse system that provided the best cost with appropriate service levels to achieve organizational goals.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Collaborated with manufacturing and supply chain management.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfil orders on time.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to the company.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Developed and maintained a knowledgeable and productive team of employees.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Integrated warehouse operations with existing and new business processes.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.

Education

Diploma - Logistics Materials And Supply Chain Management

Cambridge International College
UK
08.2023

Bachelor Of Business Administration - Business Administration

Egerton University
Nakuru
11.2018

High School - Kenya Certificate of Secondary Education

Hagadera Secondary School
Hagadera- Dadaab
03.2014

Primary Education - Kenya Certificate of Primary Education ( KCPE)

Iftin Primary School
Kismayo
11.2010

Skills

  • Inventory Management Procedures
  • AEDS Processing
  • Recordkeeping
  • Professional Telephone Demeanor
  • Customer Relations
  • Operational Efficiency
  • Shipping Documentation
  • Freight Billing
  • Multi-Line Phone Systems
  • Accounting Principles Knowledge
  • Spreadsheet Tracking
  • Company Procedure Adherence
  • Load planning
  • Attention to detail
  • International logistics
  • Quality assurance
  • Warehouse operations
  • Freight negotiation
  • Performance monitoring
  • Organizational skills
  • Continuous improvement
  • Transportation coordination
  • Problem-solving
  • Order processing
  • Shipping and receiving
  • Supply chain management
  • Safety compliance
  • Time management
  • Cost control
  • Customs regulations
  • Stock control
  • Logistics software proficiency
  • Lean principles
  • Inventory management
  • Customer service
  • Project management
  • Data analysis
  • Team collaboration
  • Warehousing Processes
  • Emergency Readiness
  • Contract Negotiation
  • Reports Generation
  • Purchase Orders
  • Expense Management
  • Shipment Tracking
  • Computer-Based Inventory System
  • Supply Chain Operations
  • Inventory Control
  • Transportation Management
  • Performance Management
  • Materials Handling
  • Punctual and Dependable
  • Shipping Procedures
  • Items Inspection
  • Tariff Coding System
  • Decision-Making
  • Fleet Management
  • Efficiency Improvement
  • Analytical Thinking
  • Motivational Leadership
  • Stress Management
  • Delivery Tickets
  • Quality Control Analysis
  • Database Management
  • Overseeing Deliveries
  • Service Optimization
  • Updating Logs
  • Safety Practices
  • Documentation Skills
  • Validating Supplies

Certification

  • CPDW - Certified Professional in Distribution and Warehousing

Hobbies

  • Interested in travelling
  • Reading novels
  • Sports
  • Socialising with friends and all walks of people

Languages

English
Advanced (C1)
Somali
Bilingual or Proficient (C2)
Kiswahili
Upper intermediate (B2)

Reference

  • Available Upon Request

Timeline

Logistics Assistant

Alight
05.2022 - 10.2023

Logistics Supervisor

SEA- Local NGO
06.2020 - 12.2021

Logistics Manager

Tawakal General Service Company
01.2018 - 06.2019

Diploma - Logistics Materials And Supply Chain Management

Cambridge International College

Bachelor Of Business Administration - Business Administration

Egerton University

High School - Kenya Certificate of Secondary Education

Hagadera Secondary School

Primary Education - Kenya Certificate of Primary Education ( KCPE)

Iftin Primary School

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Mohamud Abdullahi Ibrahim