Summary
Overview
Work History
Education
Skills
Languages
Ethnicity
Remuneration Contact
References
Education
Personal Information
Work Availability
Certification
Accomplishments
Work Preference
Timeline
AdministrativeAssistant
Nhlanhla Fortune Mncube

Nhlanhla Fortune Mncube

Johannesburg,BN

Summary

I am an energetic result driven individual seeking a responsible position in the hospitality industry or related position that offers key participation, team oriented tasks, immediate challenges and career opportunity. My objective is to obtain a dynamic challenging opportunity that contributes to the outstanding success of business. I would like to join an organization that would utilize more than 9 years of experience that I have in Lean beverage or bartending, testing and evaluating integrate for managing production and thus increasing productivity. I have traceable logical abilities and outstanding organizational skills gained through working in multiple hospitality areas like JB’S Corner Clearwater, reliability in stock and pouring of drinks in general. My ambition is to join an organization where knowledge and expertise in hospitality industry, aspects of operations spur growth of business. Friendly bar manager offers resource management, quality standard enforcement and bar supervision expertise paired with outstanding multitasking and communication abilities. Diligent and customer-oriented individual with several years of hands-on experience managing and supervising bar operations. Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background. Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.

Overview

24
24
years of professional experience

Work History

Bar Manager/ Bartender

RA international
01.2017 - Current
  • Company Overview: http://raintsinteranationalservices.com
  • Checking if patrons are not under age when consuming alcohol
  • Checking if all the bars are fully stocked and garnish is fresh and ready for the day
  • Part of the team who made sure no drugs were done around the shop
  • Assisting the décor if there are special occasion
  • Ushering patrons to their sittings
  • Placing orders for the hole department and functions ahead
  • Http://raintsinteranationalservices.com

Bartender and Waiter

THROBBING STRAWBERRY
02.2008 - 11.2011
  • Setting, maintaining and improving standards in the cocktail business
  • Making/ preparing garnishes and all drinks are cold and ready
  • Efficiency and glass promotional improvements
  • Project justification and support the goal being to manage operating costs to support company strategy
  • Monitoring process changes, and the effect on costs and output
  • Studying possible changes or improvements on working conditions to the better
  • Testing and creating new cocktails designs and specifications for special occasions

JB’S CORNER BAR AND RESTURANT
01.2001 - 01.2008
  • Plan, prepare and deliver instructional activities that facilitates active learning experiences
  • Develop schemes of work and lesson plans
  • Establish and communicate clear objectives for all learning activities
  • Prepare classrooms for class activities
  • Provide a variety of learning materials and methods to meet guests varying needs
  • Instruct and monitor working partners in the use of learning new drinks(cocktails)
  • Use relevant technology to support instruction
  • Observe and evaluate new bartenders performance and development
  • Apply appropriate disciplinary measures where necessary
  • Provide appropriate feedback on work
  • Perform certain pastoral duties including on the floor support, counsell problems and providing new staff members encouragement

Education

grade C,D,E - security

Baron school of sec
01.1998

Skills

  • Ms Suite (Excel, Word, Access, Power point, Outlook)
  • Internet and Email
  • Ms Visio
  • Ms Project
  • AutoCAD
  • Visual Basic Programming
  • Cell phones technician
  • Good communication (Verbal and written)
  • Accurate and professional administrative skills
  • Traceable leadership skills
  • Well organised in planning and presentation(s)
  • Willing to work flexible schedules/shifts
  • Self-driven and goal-oriented
  • A good team player
  • Out spoken and friendly
  • Quiet in nature
  • FOH operations oversight
  • Performance monitoring
  • Health codes compliance
  • Cocktail development
  • Foodservice management
  • ServSafe compliance
  • Resource allocation
  • Guest interaction
  • Restaurant management
  • Health and safety
  • Safe serving practices
  • Marketing and sales experience
  • Issue resolution
  • Team building
  • Sales forecasting
  • Bar promotional planning
  • Training and mentoring
  • Rule enforcement
  • Vendor negotiation
  • Beverage making
  • Budget management
  • Time management
  • Bar staff supervision
  • Quality control
  • Service oriented
  • Customer service
  • Organizational growth
  • Service-oriented mindset
  • Workplace safety protocols
  • Marketing plan development
  • Labor cost control
  • Promotional strategies
  • POS system proficiency
  • Clear communication
  • Cost control
  • Budget development
  • Decision-making
  • Staff training
  • Strategic planning
  • Bar management
  • Upselling techniques
  • Revenue forecasting
  • Product ordering knowledge
  • Customer feedback management
  • Hospitality and accommodation
  • Menu development
  • Outgoing personality
  • ABC standards
  • Team collaboration
  • Equipment maintenance
  • Event coordination
  • Verbal and written communication
  • Dining room management
  • Regulatory compliance
  • Cash handling
  • Financial reporting
  • Sales promotion
  • Security oversight
  • Inventory control
  • Vendor relationship management
  • Safety awareness
  • Shift scheduling
  • Legal compliance
  • Customer relationship building
  • Menu updating
  • Wine and liquor expertise
  • Staff scheduling
  • Cocktail preparation knowledge
  • Supervisory experience
  • Team leadership
  • Group reservations management
  • Responsible alcohol service
  • Event planning
  • Problem-solving
  • Proficient in mixology
  • Relationship building
  • Supply ordering
  • Conflict resolution
  • Vendor management
  • Mixology expertise
  • Inventory management

Languages

English
Ndebele
Zulu
Tswana
Sotho

Ethnicity

Black African

Remuneration Contact

+27630655342, +27796467502, fortunemncube@gmai.com

References

  • Deon, Manager, RA International, +252 619742472
  • Mr Theo, Manager, JB’S Corner Clearwater, +27 11 675 5225
  • Mr Jonathan, Owner, Hemingways Bar Jozi, +27 (83) 270-8886
  • Mrs Emma, Manager, Throbbing Strawberry, 011 704 6982

Education

1998, C,D,E, Baron School of Security, Sales consulting a binary product was challenging but I did manage

Personal Information

  • Available: Immediately
  • Date of Birth: 02/23/77

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • Certified Hospitality Supervisor (CHS) – American Hotel & Lodging Educational Institute.
  • WSET Level 1 Award in Spirits – Wine & Spirit Education Trust.
  • SafeServe Manager Certification – National Restaurant Association.
  • National Registry of Food Safety Professionals Food Manager Certification (NRFSP FMC) – National Registry of Food Safety Professionals.
  • Wine & Spirit Education Trust Level 2 Award in Wines and Spirits (WSET Level 2) - Wine & Spirit Education Trust.
  • Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
  • Food Safety Manager Certification – National Registry of Food Safety Professionals.
  • Restaurant Revenue Management Certificate – Cornell University School of Hotel Administration.
  • BarSmarts Wired Certificate - Pernod Ricard USA & BAR, LLC.
  • Master Mixologist Diploma - European Bartender School.

Accomplishments

  • Received the Spirited Award in [Year].

Work Preference

Work Type

Full TimeInternshipContract WorkGig Work

Work Location

On-SiteHybridRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offStock Options / Equity / Profit Sharing

Timeline

Bar Manager/ Bartender

RA international
01.2017 - Current

Bartender and Waiter

THROBBING STRAWBERRY
02.2008 - 11.2011

JB’S CORNER BAR AND RESTURANT
01.2001 - 01.2008

grade C,D,E - security

Baron school of sec
Nhlanhla Fortune Mncube