RICHARD ZUNGU
DAR ES SALAAM
Summary
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments. Demonstrated success in building and maintaining talented teams. Highly organized, energetic, and versatile leader committed to continuous improvements and achieving targets. Results-driven supervisor with expertise in staff management, data analytics, and operations management. Proven track record in process improvement and business development, ensuring efficient team performance and accurate reporting.
Overview
4
4
years of professional experience
Work History
ICT LECTURER
THE UNITY UNIVERSITY, SOMALILAND
SOMALILAND
06.2025 - Current
- Teaching the students a good and quality education consern about Information Technology (IT)
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
MARKET MANAGER
DAR ES SALAAM CITY COUNCIL
DAR ES SALAAM
03.2025 - 05.2025
- Controlling all the activities that were conducted at LIWITI MARKET ILALA DAR ES SALAA.
- To supervise all the revenue collected from LIWITI MARKET.
- To make sure all the activities at LIWITI MARKET are being done accordingly.
- To prepare the report conserns LIWITI MARKET.
Supervisor at Kisutu Market
Dar Es Salaam City Council
Dar Es Salaam
07.2023 - 03.2025
- Supervising the Collection of Revenue.
- writing a daily, weekly and monthly report.
- Taking the data to a database.
- Supervising the team of 21 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
ICT OFFICER
TANZANIA FISHERIES BRESEARCH INSTITUTE (TAFIRI)
Dar Es Salaam
06.2022 - 06.2023
- Worked as an information security officer at TAFIRI.
- Worked as IT support.
- Managed training programs designed to improve customer service skills among staff members.
ICT OFFICER
Dar Es Salaam City Council
Dar Es Salaam
03.2022 - 06.2022
- Worked as information security officer
- Dealing with government systems
- Worked as ICT support at Dar es salaam city council
Education
Bachelor of Science - B.S in Computer And Information Security (BSC-CIS)
THE UNIVERSITY OF DODOMA (UDOM)
Tanzania12-2021
Associate of Science - PHYSICIS, CHEMISTRY AND MATHEMATICS
PANDAHILL SECONDARY SCHOOL
Tanzania05-2018
GED -
Kaengesa Seminary School
Tanzania11-2015
Skills
- Schedule development
- Staff Management
- Data Analytics
- Process Improvement
- Operations Management
- Business Development
Languages
Swahili
First Language
English
Advanced (C1)
C1
Timeline
ICT LECTURER
THE UNITY UNIVERSITY, SOMALILAND
06.2025 - Current
MARKET MANAGER
DAR ES SALAAM CITY COUNCIL
03.2025 - 05.2025
Supervisor at Kisutu Market
Dar Es Salaam City Council
07.2023 - 03.2025
ICT OFFICER
TANZANIA FISHERIES BRESEARCH INSTITUTE (TAFIRI)
06.2022 - 06.2023
ICT OFFICER
Dar Es Salaam City Council
03.2022 - 06.2022
Bachelor of Science - B.S in Computer And Information Security (BSC-CIS)
THE UNIVERSITY OF DODOMA (UDOM)
Associate of Science - PHYSICIS, CHEMISTRY AND MATHEMATICS
PANDAHILL SECONDARY SCHOOL
GED -
Kaengesa Seminary School