Sharmake Muhumed Mumin
Summary
Strategic and commercially driven Head of Human Resources with over 10+ years of professional experience, including 7+ years in senior HR leadership roles, across banking, remittance, and corporate sectors within high-growth organizations. Proven track record in aligning HR strategy with business objectives, leading organizational transformation, and building high-performance cultures.
Extensive experience in workforce planning, performance management, employee relations, HR operations, and corporate communications, with a strong ability to partner with executive leadership and deliver data-driven solutions that enhance organizational capability, engagement, and performance.
Overview
14
14
years of professional experience
Work History
Public Relations Manager
Amal Bank
Hargeisa
05.2026 - Current
- Lead the bank’s corporate communications, media relations, and brand reputation strategy
- Develop and implement integrated public relations and communication strategies aligned with corporate objectives
- Manage relationships with media across print, radio, television, and digital platforms to ensure consistent and positive coverage
- Oversee external communications including press releases, official statements, speeches, and corporate publications
- Protect and enhance the bank’s reputation through proactive communication and effective crisis management
- Coordinate corporate events, sponsorships, and community engagement initiatives to strengthen brand visibility and stakeholder trust
- Ensure all communications align with regulatory requirements, corporate values, and Islamic banking principles
- Monitor media coverage, public perception, and industry trends to inform communication strategies
- Collaborate with executive leadership to support strategic messaging and stakeholder engagement
- Guide internal communications to ensure alignment across departments and branches
- Measure and evaluate PR performance using KPIs and reporting frameworks
University Lecturer
Golis University and Alpha University
Hargeisa
07.2018 - Current
- Deliver lectures across HRM, economics, organizational behavior, Islamic banking, statistics, and financial markets
- Design curricula aligned with labour market needs and industry practices
- Integrate real-world applications through case studies and practical insights
- Mentor students on career development and employability
- Evaluate performance and enhance student outcomes and engagement
- Collaborate with faculty to improve program quality and relevance
Head of Human Resources & Admin
Amal Bank
Hargeisa
01.2019 - 04.2026
- Led the development and execution of a comprehensive HR strategy aligned with organizational goals and long-term business plans
- Acted as a trusted advisor to the CEO and executive leadership, providing strategic guidance on workforce matters
- Designed and implemented organizational structures, workforce plans, and transformation initiatives
- Developed and executed talent acquisition, retention, and succession planning strategies
- Implemented performance management frameworks including goal setting and accountability systems
- Led the development and implementation of 10+ HR policies and frameworks, including HR Policy, Succession Planning, and Recognition & Rewards Program
- Designed and implemented competitive compensation and benefits structures
- Provided leadership across all HR functions, including recruitment, employee relations, and learning & development
- Strengthened partnerships with universities and recruitment channels to build talent pipelines
- Ensured compliance with labour laws and maintained relationships with government labour institutions
- Oversaw HRIS systems, employee data, and reporting frameworks
- Delivered HR analytics and insights to executive leadership
- Fostered a high-performance culture and employee engagement
- Managed complex employee relations and conflict resolution
UN & NGOs Focal Point Manager
Amal Bank
Hargeisa
07.2021 - 06.2023
- Managed strategic partnerships with UN agencies and NGOs
- Led stakeholder engagement and high-level negotiations
- Oversaw NGO financial operations, ensuring compliance and strong internal controls
- Implemented risk management and payment verification systems
- Promoted digital banking solutions to enhance transparency and efficiency
- Trained staff and monitored KPIs to improve performance
Head of Marketing & Strategy
Amal Bank
Hargeisa
09.2018 - 12.2019
- Directed the bank’s corporate strategy and marketing agenda as part of the executive leadership team
- Advised the CEO on strategic priorities and business direction
- Led market intelligence and growth opportunity analysis
- Oversaw branding, communications, and customer acquisition strategies
- Established KPIs and performance frameworks
Interpreter & Translator
International Organization for Migration
Cairo
10.2015 - 04.2018
- Delivered high-level interpretation services for U.S. Department of Homeland Security (DHS) interviews and IOM resettlement programs, ensuring accuracy and cultural sensitivity
- Provided multilingual translation (English, Arabic, Somali) of legal, operational, and awareness materials
- Developed terminology databases and glossaries to enhance translation consistency and quality
- Supported resettlement, orientation, and direct assistance programs through accurate language services
- Ensured clear, timely, and effective communication across stakeholders under strict deadlines
Chairman
Somaliland Diaspora and Students Organisation – Egypt
Cairo
07.2012 - 07.2013
- Represented the Somaliland community with public institutions and authorities
- Strengthened community relations in absence of formal diplomatic representation
- Secured 10 annual university scholarships
Education
MBA - Banking
The Arab Academy For Banking And Financial Science
Cairo, Egypt10-2018
MPhil - Demography
Cairo Demographic Center (CDC)
Cairo, Egypt07-2018
Special Diploma - Population And Development
Cairo Demographic Center (CDC)
Cairo, Egypt12-2016
General Diploma - Demography
Cairo Demographic Center (CDC)
Cairo, Egypt12-2015
Bachelor of Science - Economics And Stiatistics
Cairo University
Cairo, Egypt09-2014
Diploma - Conflict Analysis And Peace-Building
The League of Arab States
Cairo, Egypt05-2013
Diploma - Advanced HR
American University in Cairo (AUC)
Cairo, Egypt09-2011
Skills
- Leadership & Executive Communication
- HR Strategy & Transformation
- Data Analysis & HR Metrics
- Conflict Resolution & Negotiation
- Organizational Development
- Project & Change Management
- Analytical thinking
- Team collaboration
- Corporate communications
Core Competencies
- Strategic HR Leadership & Business Partnering
- Organizational Design & Workforce Planning
- Talent Acquisition & Succession Planning
- Performance Management Systems
- Employee Relations & Labour Law Compliance
- HR Operations & HRIS Systems
- Change Management & Culture Transformation
- HR Governance, Policy Development & Implementation
- Compensation & Benefits Strategy
- Corporate Communications & Stakeholder Engagement
- HR Analytics & Reporting
Languages
English
Advanced (C1)
C1
Arabic
Advanced (C1)
C1
Timeline
Public Relations Manager
Amal Bank
05.2026 - Current
UN & NGOs Focal Point Manager
Amal Bank
07.2021 - 06.2023
Head of Human Resources & Admin
Amal Bank
01.2019 - 04.2026
Head of Marketing & Strategy
Amal Bank
09.2018 - 12.2019
University Lecturer
Golis University and Alpha University
07.2018 - Current
Interpreter & Translator
International Organization for Migration
10.2015 - 04.2018
Chairman
Somaliland Diaspora and Students Organisation – Egypt
07.2012 - 07.2013
MBA - Banking
The Arab Academy For Banking And Financial Science
MPhil - Demography
Cairo Demographic Center (CDC)
Special Diploma - Population And Development
Cairo Demographic Center (CDC)
General Diploma - Demography
Cairo Demographic Center (CDC)
Bachelor of Science - Economics And Stiatistics
Cairo University
Diploma - Conflict Analysis And Peace-Building
The League of Arab States
Diploma - Advanced HR
American University in Cairo (AUC)