Tapiwa Jowa
Summary
Results-driven and skilled Food Technologist, QHSE, and Production Professional with over 6 years of experience. Focused on achieving success and increased productivity through expertise in production processes, food processing, quality assurance, and health and safety. Experienced in developing an organization\'s quality strategy, procedures, and processes. Monitors quality performance from the supply chain to product development life cycle. Ability to manage a quality audit program to identify and resolve non-conformities while embedding a culture of continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
QAQC SUPERVISOR
Agility DGS,(United Nation Support Office Somalia)
08.2023 - Current
- Mentored junior team members on best practices in QAQC management, fostering professional growth within the department.
- Championed a culture of continuous improvement within the organization, driving ongoing enhancements to QAQC practices.
- Ensured alignment between quality objectives and business goals through strategic planning and goal setting within the QAQC department.
- Evaluated supplier performance against established criteria, promoting strong relationships with high-quality vendors.
- Provided technical expertise during root cause investigations, enabling swift resolution of quality issues.
- Reviewing and submitting monthly United Nations Rations Specifications product compliance report and APLs reports (Quality Control Program) to management and UNQA
- Managed budget allocation for QAQC activities, optimizing resource utilization while maintaining high-quality outputs.
- Enhanced team efficiency through effective communication and coordination of QAQC tasks.
- Conducted regular audits to maintain compliance with industry regulations and internal quality standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
QHSE OFFICER
Agility DGS,(United Nation Support Office Somalia)
03.2020 - 07.2023
- Monitored suppliers'' compliance with quality standards through regular inspections, ensuring high-quality materials were sourced consistently.
- Supported business growth by ensuring all new projects met required QHSE standards throughout planning, execution, and evaluation stages.
- Evaluated effectiveness of existing QHSE procedures through continuous monitoring, data analysis, and benchmarking against industry metrics.
- Fostered a positive safety culture within the organization through consistent communication, reinforcement of policies, and recognition of safe behaviors.
- Improved QHSE compliance by conducting regular audits and risk assessments.
- Ensured smooth integration of QHSE management systems during mergers and acquisitions by aligning policies, procedures, and cultures among different entities.
- Assisted in obtaining ISO certifications for the organization, increasing competitiveness in the marketplace.
- Generation of reports (ANNEXs) of all inbound shipments for submission to UN
- Trained staff and food handlers on HACCP, Food Safety management, Good Manufacturing Practices, Good Hygiene Practices & Pest control.
- Supervised the work of other QA officers to ensure outstanding work is completed in the absence of QA/QC supervisor.
- Collaborated effectively with suppliers to resolve any identified quality concerns or discrepancies in received materials.
- Strengthened QHSE management system by identifying areas for improvement and recommending corrective actions.
- Inspected items and compared against standards to meet regulatory requirements.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
PRODUCTION CONTROLLER
Innscor Africa – Simbisa Brands
04.2017 - 02.2020
- Increased output by identifying bottlenecks and implementing effective solutions for process optimization.
- Human management of 70 people in the factory
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Assisted in capacity planning efforts, helping to identify constraints and recommend investments in equipment or personnel as needed for growth projections.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Reduced downtime by closely monitoring equipment performance and scheduling timely maintenance.
- Optimized resource allocation for smooth operations, ensuring adequate staffing and material availability.
- Developed comprehensive production plans, aligning resources and schedules with project objectives.
- Managed inventory control systems to maintain optimal stock levels and minimize waste of materials.
- Conducted root cause analysis on production issues, developing corrective actions to prevent future occurrences.
- Improved communication within the production department through the implementation of daily huddles and status update meetings.
- Provided training to staff on new technologies and methodologies, improving overall team productivity.
- Coordinated with suppliers to secure favorable pricing agreements, driving cost savings without sacrificing quality.
- Enhanced production efficiency by streamlining processes and implementing improvements in workflow management.
FOOD TECHNOLOGIST
Colcom Foods Private Limited
10.2015 - 03.2017
- Ensured compliance with regulatory standards by closely monitoring production processes and implementing necessary adjustments.
- Designed pilot plant trials of new formulations prior to full-scale production runs, ensuring smooth transitions between R&D stages.
- Increased production efficiency by streamlining workflows and identifying areas for improvement in the manufacturing process.
- Crafted presentations to showcase proposed product line expansions and new flavors.
- Developed and updated of end product specifications documents for new products and existing products
- Analyzed competitor products for benchmarking purposes, informing strategic decisions related to product development and positioning.
- Reduced costs by conducting thorough ingredient sourcing analyses, negotiating with suppliers, and implementing cost-saving measures in the production process.
- Managed Meat Matrix system.
- Tested new, alternative raw materials through analysis, sourcing and trials.
- Reformulated/reengineered existing recipes
- Troubleshot issues during the production process to maintain consistent product quality while minimizing downtime.
- Programmed process parameters of fresh sausages, polonies, bangers, and cooked sausages
- Optimized food safety protocols by regularly reviewing procedures, training staff, and staying updated on industry best practices.
- Conducted shelf-life studies on new product formulations to ensure optimal storage conditions and food quality throughout the life cycle.
- Management of the Quality Process Rating (QPR) software.
- Facilitated cost reduction through product improvements.
MICROBIOLOGY TECHNICIAN
Olivine Industries Private Limited
04.2014 - 09.2015
- Optimized lab processes through regular review of protocols, identifying areas for improvement and implementing necessary changes.
- Raw material inspection, sampling and testing of incoming (Full cream milk powder and emulsifiers like Grindsted pectin 461, Dimodan HP kosher, Dimodan UD kosher and soy lecithin
- Enhanced laboratory efficiency by streamlining sample processing and data management procedures.
- Provided training and mentorship to new technicians, contributing to their professional growth and the overall success of the team.
- Evaluation of Finished products inspection, sampling, and testing (margarine and baker's fats).
- Factory hygiene monitoring and testing (water and air quality test, equipment/work surfaces and Personnel swabs)
- Reduced contamination risks by implementing strict aseptic techniques during all laboratory procedures.
- Sampled and micro- testing of disinfectants and sanitizers prior to use in the factory
- Laboratory analysis of raw materials, in process products (Emulsions &Milk brine solution) and finished products Ensured microbial analysis of raw material, in process and finished products
- Conducted supplier visits and Quality Inspections for Raw material producers
- Managed laboratory activities in the absence of Microbiologist.
- Laboratory media preparations and validation of all reagents and stock cultures
- Effective communication of results to Microbiologist, Factory manager and factory supervisors
- Maintained a clean and organized work environment, adhering to best practices for laboratory safety and hygiene.
- Efficiently managed inventory of supplies and reagents, ensuring adequate stock levels while minimizing waste.
Internship Student
Crystal Candy Private Limited
04.2012 - 02.2013
Education
Bachelor of Science - Food Sciences And Technology
Chinhoyi University of Technology
Chinhoyi, Zimbabwe12.2013
High School Diploma -
Genesis College
Zimbabwe 02.2009
Skills
- Customer Satisfaction
- Budget Preparation
- ISO Standards
- Quality Management Systems
- Auditing Techniques
- Budget Management
- Internal Audits
- Employee Supervision
- Work Planning and Prioritization
- Operations Management
- Quality testing
References
REFEREESUpon request
Certification
- Certificate of Training FSSC 22000 Version 5 including Food defense (TACCP) and Food fraud (VACCP) Practical Implementation.
- Food Safety level 1
- Certificate in Food Safety and Hygiene Management
- ISO 22000:2018 Internal Auditor
- Certificate in Procurement and Logistics
- Certificate Program in Contract Management
- Certificate in Root Cause Analysis
- Certificate of training in HACCP
- Certificate of training in Pest Control including practical
Timeline
QAQC SUPERVISOR
Agility DGS,(United Nation Support Office Somalia)
08.2023 - Current
QHSE OFFICER
Agility DGS,(United Nation Support Office Somalia)
03.2020 - 07.2023
PRODUCTION CONTROLLER
Innscor Africa – Simbisa Brands
04.2017 - 02.2020
FOOD TECHNOLOGIST
Colcom Foods Private Limited
10.2015 - 03.2017
MICROBIOLOGY TECHNICIAN
Olivine Industries Private Limited
04.2014 - 09.2015
Internship Student
Crystal Candy Private Limited
04.2012 - 02.2013
Bachelor of Science - Food Sciences And Technology
Chinhoyi University of Technology
High School Diploma -
Genesis College
- Certificate of Training FSSC 22000 Version 5 including Food defense (TACCP) and Food fraud (VACCP) Practical Implementation.
- Food Safety level 1
- Certificate in Food Safety and Hygiene Management
- ISO 22000:2018 Internal Auditor
- Certificate in Procurement and Logistics
- Certificate Program in Contract Management
- Certificate in Root Cause Analysis
- Certificate of training in HACCP
- Certificate of training in Pest Control including practical
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