Professional with over twelve (12+) years’ experience in managing ICT, Business Intelligence Operations, Projects management, Digitizationof banks operations, strategy formulation and implementation, network and infrastructure setup and management, Applications and databases implementations ,Cyber security systems implementations, systems end users trainings along with broad & deep understanding of solutions architecture, project management, technology consulting and business analysis in digital transformation on large-scale implementations. ACCOMPLISHMENTS Key Strategic thinking that resulted in saving operation Cost, Time and Branches Expansion. Applied Project Management methodologies i.e. SDLC & AGILE based methodology on various projects. Problem Solving & Analytical Thinking Planning in line with Business process management (BPM). Supported Section Head in achieving top spot for Employee Engagement for 2 consecutive years; improved employee satisfaction by reducing batch defects and night time on-site support incidents by
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
HEAD OF ICT & INNOVATIONS
INTERNATIONAL BANK OF SOMALIA, IBS
01.2018 - Current
Developing and implementing strategies for development of Management
Information with technology in line with Banks strategic plan through
technology to drive organization change
Work with the CEOand appropriate staff on proposing Bank’s ICT strategy and
annual operational plan, ensuring synergy with organizational strategy and
direction
Oversee the development and delivery of ICT products and services, in
accordance with agreed service and performance standards, industry best
practice and in alignment with Bank objectives and strategic initiatives
Influenced growth strategy focusing both on financial gain and customer
satisfaction that will continuously grow the business
Liaising with HR and advice on staff development, management including
promoting capacity building, effective performance management and
employee engagement
Monitoring ICT/business performance, new or existing regulatory
requirements and their impact on the Bank’s operations, market competitor
analysis, and business risks
Providing strategic leadership and expertise in the development of revenue
generating strategies for the business
Lead a team of IT and communications professionals to implement the ICT
strategy andother policy documents, RevampedICT business change program
and deliver various business critical and support systems to a range of users
across the Bank all the time
Key Successes & projects Collaborated
Prepared and conducted both annual ICT budget, expenditure, cost reduction
and ensured value for money is achieved
Under the Digitization & Innovation Strategic objective; Led in delivery of
projects to achieve business goals
Implementation of finance & Regulatory – MIS Reporting, AML, Retail payment
Statistics using PowerBI software tool
Proposed prepaid implementation projects for MASTERCARD with support of
Prepaid Issuers and Third party Program Managers
Assessed all electronic banking integrations activities along MOBILE MONEY
TRANSFER & AGENCY BANKING on both USSD & APP (iOS/Android)
Introduced and managedthe mobile banking technology project management
lifecycle through the entire design, planning, development, execution, testing,
and implementation
Administered online debit card (VISA/MASTERCARD) along with ATM
processing system changes, implementations and problem resolution with
either Dual Messaging (SMS) or Single Messaging (DMS)
Directedall project engagements as the SPS subject matter technical expert in
conjunction with participant’s technical leads, the Somalia payment systems
project on (ACH/RTGS/EFT) along with World Bank project lead, Central Bank
Somalia and vendors
Designed the end-to-end implementation process on INTERNET BANKING
(with both RETAIL & CORPORATE) customers and provide product training to
support teams
Developed, designed and implemented Bank’s information security strategy
that ensures controls, procedures, and policies meet regulatory requirements
for the management on fundamental organizational processes such as cyber
risk management, change management, disaster recovery, and information
security.
TECHNICAL PROJECT LEAD
NATIONAL BANK OF KENYA
01.2013 - 12.2017
Appointed as IT Relationship Manager for Business Risk Management;
ensured two-way communication between IT function and C-level executives
for overall alignment; coordinated and liaised with key management and
partners; prioritized IT Projects accordingly whilst measuring KPI’s and
outlining recommendations in quarterly reports
Project Leader and responsible for leading all the projects related to new
module implementations in ERP (including Third-party products), and Support
using ORACLE Enterprise Resource Planning (ERP) (ORACLE APPS DBA)
ANTI-MONEY LAUNDERING AML TECHNICAL PROJECT LEAD with integration
on various core systems i.e
Core banking MYSIS/BFUB/Mobile Banking
platforms
ICT TECHNICAL PROJECT TEAM LEAD on SWIFT/RTGS/EFT PAYMENTS that
authored to seamless communication with all licensed banks in Kenya along
with the solution supplier
TECHNICALPROJECT LEAD Development of two complex workflows including
Account Opening and Credit Applications from the branch with Integration to
various system internet banking,cheque book system,BFUB,SIGCAP,MOBILE
BANKING,IPRS,ERP systems
Lead project management for TAB BANKING MOBILE CHANNEL for quick
account opening process and loan origination process with Integration to
various system internet banking, cheque book, BFUB, SIGCAP, MOBILE
BANKING, IPRS systems
SYSTEMS ENGINEER
RAMS YSTEMS LIMITED
03.2012 - 12.2012
Execute of multiple tasks in a dynamic high volume environment where
meeting customer delivery requirements create urgency in Business
Intelligence i.e
BPM, CRM, CMS and Server Hardware performance
Business Development and Analysis of all company products and services and
manage of associate Consultants with Business development team
Project Manager in Planning, Master Scheduling, Purchasing, Production
Control and Inventory Planning to facilitate setup
Demo for both Hardware or Software environments and 2nd line support
Liaison with the key service delivery partners in Both Hardware and Software
i.e
IBM, ITAZ, KODAK, FUJITSU, NETGEAR, GUNNEBO.
SYSTEMS SUPPORT ENGINEER
COSEKE LIMITED, UGANDA
06.2010 - 02.2012
KAMPALA, UGANDA
KIGALI , RWANDA
Design, Development, Deployment/installation and Testing associated
software for use with Hardware and OS patch level check to servers and
virtualization
Conversion and compression of Tiff, JPG, PDF, picture formats to XML
Offering support in Windows/Linux/Unix Operating system to clients i.e
REDHAT for both Network and Jboss-configuration on VSPHERE
Proficiency in Kodak / Fujitsu scanners sold by the Employer
Database systems development and BACKUPusing MS SQL and ORACLE with
our product and Troubleshooting
Training users for the new system that has been implemented to client
System design, development analysis (BPM) and deployment using JavaScript
application software to the client running either on WEBLOGIC, JBOSS OR
WEBSPHERE
QUEUE managementsystem training and Implementations (DORA SMATIK) for
Both Uganda and Rwanda.
NETWORK SUPPORT ANALYST
Development, Uganda
01.2010 - 05.2010
DFCU) BANK
KAMPALA,UGANDA, Software installation to both brand new computers and performing upgrades
to the older machines
Management of IP static addressing and monitoring to prevent conflict within
the bank
Deployment of Symantec Corporate Anti-virus software to servers and client
Bank computers
Bank Network configuration and administration (IP addressing, Active
Directory Services, Troubleshooting) set up DNS, DHCP, new Domains,
secondary Domains, Replication for DNS with assistance from the network
administrator
ICT Banks equipment inventory and network sharedresources optimization in
case of any failure.
Oracle ERP Essentials for Implementers
2017 IT Information Library (ITIL) 2016
Additional Information
80%.
Delivery of key foundational projects to achieve business scalability,
architecture along with System upgrades.
Project Manager SWIFT/RTGS/EFT interbank payment system
Project Manager POS/ECOMMERCE/ATM's (VISA and MasterCard) ISO
8583 PCI Standards.
Created and lead teams across multiple departments to ensure
forecasted objectives were met and overall desired outcomes
achieved.
Provided Proof of Concepts on Enterprise Data Warehouse capabilities
that resulted in realization of business capabilities in Early Warning,
Dashboard and Global MIS
Project Manager Mobile Banking transfer, USSD ,Core banking system
and ATM card-less Withdrawal
Project manager network MPLS and penetration testing for both PROD
and DR sites
Successfully implemented ERP -Oracle EBS R 12, OAF, Forms, Reports
Customizations & Workflows Development in a leading local bank that
improved to effective supply chain management process, tracking and
monitoring of all bank expenses.
Demonstrated skills in API JSON, XSLT, SOAP/HTTP, REST and JMS/MQ
protocol standards.
Oracle Database 11g/12C, SQL 2005/8 server, installation and
configuration with dependencies.
Windows Server, Linux and Developer (JavaScript, SOAP, WEBLOGIC,
and JBOSS).