Reading Holly Koran
Wardo Sharif Musse
Mogadishu,BN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Internship Trainer
Sunset Travel Services
Mogadsihu, Banadir, Somalia
03.2022 - 08.2022
- Air Availability Search, Sell Booking process & Fare Display.
- Fare Quotes, Ticketing Ancillary Services
- Issuing Local & International bookings
- Produced high-quality communications for internal and external use.
- Maintained office schedule and calendar of workflow and meetings.
- Assisted with projects by applying strong analytical skills and studies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Completed evaluations and reports in [Galileo GDS] for review and recommendation.
- Attended job orientation with intern and reiterated policies and practices to facilitate successful work experience.
Volunteer
Somtex Organization
Mogadishu, Banadir
12.2019 - 08.2020
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Used strong interpersonal communication skills to convey information to others.
- Engaged in community outreach to support program mission.
- Responded to questions from customers and community members.
- Organized event schedules and implemented reminder systems.
- Completed clerical tasks and office duties to open full-time employees up for more critical work.
- Met with other volunteers and program leaders to discuss new services.
- Helped organize and manage events and projects.
Education
High School Diploma -
Mujamac Umu Qura
Bondhere District 08.2018 - 08.2019
English Language And Literature
Al-imara School
Waaberi District 11.2019 - 11.2020
Basic Computer Course
Al-imra School
Waaberi District 08.2020 - 02.2021
Skills
Proficient in SiliconSom Reservation Systems
Proficient in Videcom Airline Reservation Systems
Proficient in Galileo GDS Systems
Data organization
Payment collection
Interests
Watching news
Love stories
Travelling
Timeline
Internship Trainer
Sunset Travel Services
03.2022 - 08.2022
Basic Computer Course
Al-imra School
08.2020 - 02.2021
Volunteer
Somtex Organization
12.2019 - 08.2020
English Language And Literature
Al-imara School
11.2019 - 11.2020
High School Diploma -
Mujamac Umu Qura
08.2018 - 08.2019