Yusuf Abdullahi Mohamud
Mogadishu,BN
Summary
Dedicated banking professional with over three years of experience in customer service and direct sales. Skilled in financial documentation, data management, and customer relations. Strong analytical and problem-solving abilities, ensuring accuracy and efficiency in financial operations. Seeking a finance assistant role to contribute expertise in documentation, reporting, and operational support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
International Bank of Somalia (IBS Bank)
01.2023 - Current
- Assist customers with account inquiries, transactions, and financial services
- Process and review customer documents for accuracy and compliance
- Manage customer accounts, resolve discrepancies, and maintain confidentiality
- Support finance operations by organizing financial records and ensuring compliance
Direct Sales Agent
International Bank of Somalia (IBS Bank)
01.2022 - 12.2022
- Promoted banking products, including loans and savings accounts
- Advised clients on financial solutions and facilitated account setups
- Maintained accurate records and met sales targets
Education
Bachelor of Business Administration -
University of Somalia
Hodan, Mogadishu10.2022
High School Diploma -
Mogadishu Boarding School
Wardhigley, Mogadishu07.2018
Skills
- Document Processing & Data Management
- Customer Relationship Management
- Financial Documentation & Record-Keeping
- Analytical Thinking & Problem-Solving
- Time Management & Task Prioritization
- Team Collaboration & Communication
- Regulatory Compliance & Risk Awareness
Certification
- Anti-Money Laundering (AML) Compliance Level 1, ACCPA
- Anti-Money Laundering (AML) Compliance Level 2, ACCPA
Languages
- English, Fluent (spoken & written)
- Somali, Native
Personal Information
Hobbies: Reading books, Exercising & maintaining an active lifestyle, Exploring personal finance & investing
Timeline
Customer Service Associate
International Bank of Somalia (IBS Bank)
01.2023 - Current
Direct Sales Agent
International Bank of Somalia (IBS Bank)
01.2022 - 12.2022
Bachelor of Business Administration -
University of Somalia
High School Diploma -
Mogadishu Boarding School
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